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Onboarding

From a first call to your team answering, step by step

Nothing here is a surprise on the day. This is the whole path, including the parts that are Meta's and not ours, and roughly how long each one takes.

  1. You

    Your number, as it is today

    It stays on your phone, before and after.

  2. a page Meta hosts
    • Log in to your Meta account3
    • Accept Meta's terms4
    • Add and verify your number5
    Meta's own page

    Meta's own page

    Login, terms and the number itself: all three happen in Meta's window.

  3. Team inbox

    Layla Haddad
    Sara is handling this

    Hi, could you send me a quote for 20 office chairs?

    Also on the WhatsApp Business app

    Of course, Layla. Sending it now.

    Sara · from the inbox

    Quote, office chairsPDF document

    Sent automatically by your system

    Reply to Layla…
    BitByteCore

    Your team, answering

    The same number, from a shared inbox, with your system sending by itself.

Before anything is connected

  • BitByteCoreWe do this part, or run it with you.
  • YouYour business, your documents, your decision.
  • Meta's own pageA window Meta hosts. There is no login on this site.
  1. BitByteCoreTypically one call of 30 to 45 minutes

    The demo, and what we agree

    We look at how your customers message you today, which of your systems should send messages, and what those messages should say.

  2. BitByteCoreUsually a day or two

    The agreement

    Our client terms, which restate Meta's Tech Provider terms in plain words, plus what we are building for you and what it costs.

  3. YouTypically a few days, and Meta decides

    Your Meta business portfolio and business verification

    Meta needs to know your business is real before your number can send at any volume. You own the portfolio; we sit with you through the form and the documents.

Two things you need before step 3

A phone number you control, and a business document set Meta will accept: usually your registration certificate and something showing the business address. You will also add a payment method with Meta, because Meta bills you for messages directly.

Connecting the number

This part happens on Meta’s own page. We send you the link after the agreement, you open it, and Meta walks you through three screens.

  1. Meta's own pageMinutes

    Create or select your WhatsApp Business account

    The account is created in your name and stays yours, whatever happens to your relationship with us.

  2. Meta's own pageMinutes

    Add your phone number and business profile

    If the number is already running WhatsApp Business on a phone, you connect that one: Meta calls the arrangement Coexistence and you keep the app on the handset.

  3. Meta's own pageSame day, usually within the hour

    Start messaging

    Meta finishes and hands the connection to us.

Nothing about signing up is hosted here

There is no login on this site and no account to create with us in order to connect. The sign-up page is Meta’s own, and the link comes from us by e-mail after the demo.

Getting your team working

  1. BitByteCoreAt connection

    Your chat history comes across

    The conversations already on the business phone are imported at connection, within the window and limits Meta applies. Nobody starts from an empty screen.

  2. BitByteCoreTypically an hour of training

    Your staff, and who answers what

    We add your team, set who sees which conversations, and show them the inbox. They already know how WhatsApp works.

  3. BitByteCoreMeta reviews most within a day, though it can be longer

    Your first message templates, approved

    We draft them, submit them to Meta and handle the rejections.

  4. BitByteCoreScoped at the demo, because it depends on the system

    Your systems start sending

    If you asked for order updates from your own system, this is where we build and test that bridge.

How long, all together

For a business whose documents are in order and that wants the inbox, templates and campaigns, one to two weeks is typical, and most of that is waiting on Meta’s business verification rather than on us. Connecting your own systems adds time in proportion to the system.

If you ever stop, your number and your WhatsApp Business Account remain yours. We hand back what is yours and delete what is ours to delete, on the terms set out on the apex data deletion page linked in the footer.

See it on your own number

A short call, your questions answered, and a clear picture of what connecting your number involves. No obligation and nothing to install.

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